Warranty Policy

At H&A Tech (Hatech.pk), we strive to provide high-quality and reliable products. Our 15-day Money-Back Warranty ensures customer satisfaction with the following conditions:

1. Warranty Coverage:

✅ Defective or Faulty Products: If the product has a manufacturing defect or is damaged upon arrival, you are eligible for a replacement or full refund within 15 days.

✅ Incorrect Items Received: If you receive the wrong product, we will exchange it free of charge.

2. Warranty Exclusions:

❌ If the product is working perfectly and the customer wants to return it due to a change of mind, the return will not be accepted.

❌ Physical damage, water damage, or mishandling by the customer is not covered under warranty.

❌ Used, altered, or incomplete items (missing accessories, packaging, or manuals) are not eligible for a refund.

3. How to Claim Warranty?

1️⃣ Contact us at info@hatech.pk or WhatsApp 0331 6388839 within 15 days of receiving the product.

2️⃣ Provide order details and proof (images/videos) of the issue.

3️⃣ Our team will review your request and guide you on the return process.

4️⃣ Once verified, we will process the refund or replacement within 5-7 business days.

For any queries, feel free to contact our support team. 🚀